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Staplehurst Parish Council

Kent County Council - Bus Feedback Portal

By Staplehurst Parish Council Staplehurst Parish Council

Thursday, 31 January 2019


Staplehurst Parish Council Contributor


During last summer’s Big Conversation with residents, many people told Kent County Council (KCC) that they didn’t know who to give feedback to about bus services.

To make this clearer, KCC have launched a Bus Feedback Portal. It includes information about how to make a formal complaint or compliment about bus services and who to contact in the event that bus users experience problems.  

It also includes a feedback form for residents to let KCC know about their experiences of using buses and the quality of service provided.

KCC is encouraging people to use the form to let them know about their experience of using buses and the quality of service provided. A link to the portal if provided below.


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Staplehurst Parish Council

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Parish Office, Village Centre, High Street, Staplehurst, Tonbridge, Kent, TN12 0BJ